LAST UPDATED 10/1/2004

Erik K. Sterud
123 My Road  •  Town, State ZIP  •  Mobile: (AREA) 555-1234  •  Work: (AREA) 555-1234  • erik @ sterud . net

 

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Computer Skills:

Networking and desktop skills in DOS, Microsoft Windows™, and Linux, creating and configuring Microsoft NT & 2K Server™, Novell Netware™ and Linux networks, Microsoft Office™, Microsoft Network Monitor™, Ethereal™ (packet sniffing software), ZD NetBench™, web page/site design, programming (C, C++, Expect, Perl, Java, with experience in many other languages including Assembly Language), configuring and using desktop and enterprise tape backup/restore software, installing and configuring hardware (from printers to manageable, fiber optic switches), finding and solving computer\network problems successfully and efficiently, and learning new software very quickly.

Work Experience:

Sept. 2000-today, Quantum NAS Division\Snap Appliance, a division of Adaptec, Inc: San Jose, CA
http://www.snapappliance.com
Software Quality Assurance Engineer:
Plan, test, find, report, troubleshoot bugs and help engineer Snap Appliance\Quantum’s NAS products, all Snap Server models:  physically and software-wise set up and configure Windows™, Netware™ and Linux networks, multiple-O.S. PCs, Windows™ O.S.’s, Linux O.S.’s, Windows™ and Linux tape servers, tape libraries, configure manageable Intel™, Nortel™, and Cisco™ switches for VLANs, load balancing, port mirroring, etc., write up and coordinate detailed white-box and black-box test plans, write automation scripts for Linux and Windows™, manage our lab’s Netware™ and tape servers, also served as QA team lead for all 3rd Party Application testing\qualification effort.    

May 1998-July 2000, Heartland Financial USA, Inc.:  Dubuque, IA
http://www.htlf.com
Network Administrator:
Supported and maintained Heartland Financial’s WAN:  answered Help Desk calls, troubleshooted all types of computer and server problems and implemented their solutions, developed and implemented network and intranet solutions to global network problems, set up small Novell™ networks, ordered computer products, installed and configured software as well as numerous types of hardware, also served as e-mail postmaster and intranet webmaster.

Aug. 1997-May 1999, Loras College:  Dubuque, IA
http://www.loras.edu
Computer Lab Assistant:
Assisted students and faculty with various computer hardware and software problems, personal files, Internet, and e-mail; often received phone calls to give advice to other lab assistants.

Education:

B.S. in Computer Science (December, 1999):  Loras College, Dubuque, Iowa.

Relevant B.S. Courses:

Software Basics, Data Structures/Algorithms, Assembly Language/Machine Organization, Digital Logic, Programming Languages, Software Engineering and Practice, Computer Architecture and Organization, Software Applications, Computer Systems, Operating Systems, Capstone Project, Discrete Math, and Calculus II.

Foreign Languages:

Spanish (5 years)